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Anthem: 22,000 were told their health insurance would be cancelled in NH
Individual and families earning less than 400 percent of the federal poverty level receive federal subsidies through the exchange, based largely on income level.
New Hampshire residents are not alone in receiving the non-renewal or cancellation letters.
Individuals who have tried to compare or buy policies on the exchange have been stymied by the federal website's failures.
Rogers said until the federal website works and begins to communicate with Anthem's system, it is impossible to know.
But Sen. Andy Sanborn, R-Bedford, questioned how the company could not know who applied and who signed up.
"So you're saying in New Hampshire's individual marketplace, enrollment is very difficult," Bradley asked Rogers, who responded "Yes, I think that's fair."
Enrollment for new health care policies opened Oct. 1, but problems with the federal and some state websites have prevented many people from purchasing plans.
The Obama administration's goal is to have the website healthcare.gov fully operational by the end of the month.
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