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Keeping Hooksett: Manchester schools' challenge
The challenge will be to win the trust of town officials and the parents of Hooksett middle-schoolers. That can be done in two ways.
This deal takes the first step toward addressing that issue. The next will be to adopt the attitude that these are customers, not beneficiaries of a public service. "We want to win them over," at-large Manchester School Board member Dave Wihby told us last week. "They basically wanted us to open our eyes as to what was going on."
The second step is to improve the product. Many Hooksett (and Manchester) parents believe that the quality of Manchester's schools is sub-par. Again, if the school board considers these people customers, the solution is obvious: improve the product. If the school board and the administration does not make this the No. 1 priority in the next two years, Hooksett parents will withdraw their students en masse. The school board finally seems to get this.
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