Unitil alerts customers to scam
On the call, the scammer demands the customer make a cash payment via a "green dot" prepaid card in an hour or less or face immediate disconnection. Unitil said it will, at times, reach out to customers by phone if there is a payment issue or to offer payment options, but never demands the use of a prepaid card to make payment over the phone.
Customers who receive unusually specific demands should not make a payment and are urged to contact Unitil customer service directly to verify account status.
Unitil's customer service number for the Seacoast area is 1-800-582-7276; for the capital area it is 1-800-852-3339; and for all New Hampshire natural gas customers it is 1-866-900-4115.