Salem's town hall, school district rely on Neoscope IT security
Town officials initially reached out to Neoscope shortly after the hire of Town Manager Keith Hickey in spring 2011, which was followed by an assessment of Salem's town network, company founder Timothy Martin said.
Right now Salem is the only municipality that contracts with Neoscope, but Martin said he's met with officials in other towns in hopes of making similar arrangements.
"It started as a way to see if there were more cost-effective ways to meet the town's technical needs," Hickey said.
According to Hickey, the decision allowed Salem to keep the town tax rate level while funding a multimillion-dollar road repairs program.
Martin said his staff monitors the town's network on a 24/7 basis to ensure none of the systems are compromised.
Last month, Salem's school district turned to Neoscope for help when faced with a debilitating virus that shut down the district's Internet service for several days after infecting 85 different servers.
Within hours of getting a phone call from school administrators, Neoscope representatives rushed to contain the virus and critical servers, email, website and student applications were fully restored within 72 hours.
In late April, the Salem School District signed a preventative contract with the company to prevent further virus disasters.
Though the company had previously contracted with another school district in Ohio, Salem's is the first Granite State district to enter into a contract, according to Martin.
The Salem Observer
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