MANCHESTER — Nicole Tellier has been trying to gain access to her third-floor apartment at 22 Country Club Drive since shortly after the July 21 fire that forced residents out of the 40-unit building.

She has gone to the leasing office, which is next to the burned building. She has called Washington Park building management, the regional manager, and even Fairfield Residential corporate headquarters in San Diego.

She’s talked to a city building inspector and Fire Department officials, who said they’ve finished their investigations and reports and signed off.

But she hasn’t been able to gain access to the building.

“It’s maddening,” she said, with management telling her it is the Fire and Building departments who are keeping her out, but don’t want to be the bearers of bad news.

Spokesmen for the city Fire and Building departments said Monday that it is up to building management when or whether to let tenants into the building to retrieve what’s left of their belongings.

Efforts to speak with the complex manager Monday were unsuccessful. A call to corporate headquarters in California was referred to the regional manager, who did not return a phone call.

Late Monday afternoon, a Washington Park employee on site said tenants will be allowed into the building over the next three days to retrieve belongings. Tenants are being notified and given specific days and times when they can enter the building.

But Tellier and her fiance, Philip Poirier, haven’t been notified, and when she called to ask when she and Poirier can get into their apartment, she was told they can’t.

Tellier and Poirier weren’t home when the fire occurred.

“We were away for the weekend in Maine,” said Tellier.

The couple’s apartment was a corner unit. “One bedroom was right above the fire,” said Tellier.

She doesn’t expect there is much left in their apartment, but she’s spotted a desk that looks undamaged and she can see an important memory box on the desk. She also hopes her fiance’s watch can be recovered.

The fire destroyed much of the left third of the three-section building, which has firewalls between each section. Shortly after the fire, fire officials said the left section had major fire and smoke damage, the middle section had mostly smoke and water damage, and the right section was barely affected.

Fire officials said the careless disposal of smoking materials on a balcony caused the fire.

The afternoon following the fire, firefighters escorted some tenants into the building to retrieve salvageable items, but the building has since been empty and closed, with yellow caution tape and temporary metal fencing barring entry.

Tellier and Poirier had no renters’ insurance, so they are lucky to be able to stay with her fiance’s parents in Bedford.

She said the management office offered to place them in another apartment, but Tellier said, “We have no furniture. Nothing.”